{"id":6364,"date":"2026-06-25T23:24:53","date_gmt":"2026-06-26T02:24:53","guid":{"rendered":"https:\/\/www.tres60.cl\/web\/?page_id=6364"},"modified":"2026-06-29T23:47:19","modified_gmt":"2026-06-30T02:47:19","slug":"technical-desk","status":"publish","type":"page","link":"https:\/\/www.tres60.cl\/web\/technical-desk\/","title":{"rendered":"Technical Desk"},"content":{"rendered":"[vc_row type=\u00bbfull_width_background\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb bg_color=\u00bb#ffffff\u00bb video_bg=\u00bbuse_video\u00bb video_mp4=\u00bbhttps:\/\/www.tres60.cl\/web\/wp-content\/uploads\/2026\/06\/video-Technical-Desk.mp4″ background_video_loading=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb15%\u00bb bottom_padding=\u00bb5%\u00bb text_color=\u00bblight\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb row_position_desktop=\u00bbdefault\u00bb row_position_tablet=\u00bbinherit\u00bb row_position_phone=\u00bbinherit\u00bb overflow=\u00bbvisible\u00bb enable_gradient=\u00bbtrue\u00bb color_overlay=\u00bb#6179AE\u00bb color_overlay_2=\u00bb#21293B\u00bb overlay_strength=\u00bb0.8″ gradient_direction=\u00bbradial\u00bb enable_shape_divider=\u00bbtrue\u00bb shape_divider_position=\u00bbbottom\u00bb shape_divider_height=\u00bb80″ bg_image_animation=\u00bbnone\u00bb parallax_bg=\u00bbtrue\u00bb parallax_bg_speed=\u00bbfast\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bbcurve\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb centered_text=\u00bbtrue\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/1″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb content_layout=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb][vc_column_text css_animation=\u00bbfadeInUp\u00bb css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb max_width=\u00bb1200″]\n

SOLUCIONES TRES60<\/h4>\n[\/vc_column_text][nectar_highlighted_text color_type=\u00bbgradient\u00bb highlight_color=\u00bb#FF6600″ secondary_color=\u00bb#C9002C\u00bb style=\u00bbhalf_text\u00bb text_direction=\u00bbdefault\u00bb]\n

Technical Desk<\/em><\/strong><\/h1>\n[\/nectar_highlighted_text][vc_column_text css_animation=\u00bbfadeInUp\u00bb css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb max_width=\u00bb1200″]\n

Soporte experto para operaciones cr\u00edticas<\/h4>\n[\/vc_column_text][nectar_cta btn_style=\u00bbnext-section\u00bb btn_type=\u00bbminimal-arrow\u00bb next_section_color=\u00bb#FF6600″ alignment=\u00bbcenter\u00bb alignment_tablet=\u00bbdefault\u00bb alignment_phone=\u00bbdefault\u00bb display_tablet=\u00bbinherit\u00bb display_phone=\u00bbinherit\u00bb margin_top=\u00bb60″][\/vc_column][\/vc_row][vc_row type=\u00bbfull_width_background\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bb80px\u00bb equal_height=\u00bbyes\u00bb content_placement=\u00bbmiddle\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb4%\u00bb bottom_padding=\u00bb2%\u00bb text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb row_position_desktop=\u00bbdefault\u00bb row_position_tablet=\u00bbinherit\u00bb row_position_phone=\u00bbinherit\u00bb overflow=\u00bbvisible\u00bb overlay_strength=\u00bb0.3″ gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bb\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/2″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb content_layout=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb][vc_column_text css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb]Aportar valor al negocio a partir del aseguramiento de los KPI establecidos, retroalimentando continuamente el Modelo de soporte y al cliente, con el fin de evidenciar y mejorar cada proceso.<\/span><\/strong><\/p>\n
    \n
  • Reducci\u00f3n de MTTR mediante diagn\u00f3stico y resoluci\u00f3n aut\u00f3noma y remota.<\/li>\n
  • Aumento de MTBF mediante planificaci\u00f3n de corto plazo de mejoras de confiabilidad de los sistemas.<\/li>\n
  • Mejora sustancial de la integridad de la informaci\u00f3n que se registra en las plataformas.<\/li>\n
  • Mejora sustancial en la visibilidad de la operaci\u00f3n del modelo hacia el negocio.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/2″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb 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    Equipo T\u00e9cnico Multidiciplinario<\/h3>\n[\/vc_column_text][vc_column_text css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb]El equipo que opera detr\u00e1s del concepto de Technical Desk<\/strong>, corresponde a un grupo de ingenieros y t\u00e9cnicos, que junto a tecnolog\u00eda de monitoreo y predicci\u00f3n de \u00faltima generaci\u00f3n, son capaces de\u00a0operar, mantener y gestionar<\/strong>\u00a0la infraestructura y plataformas de nuestros clientes, con el \u00fanico objetivo de aportar valor al negocio.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00bbfull_width_background\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bb80px\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb4%\u00bb constrain_group_1=\u00bbyes\u00bb bottom_padding=\u00bb4%\u00bb text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb row_position_desktop=\u00bbdefault\u00bb row_position_tablet=\u00bbinherit\u00bb row_position_phone=\u00bbinherit\u00bb overflow=\u00bbvisible\u00bb advanced_gradient=\u00bblinear-gradient(0deg, rgb(255,255,255) 7%, rgb(242,242,242) 66%)\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb gradient_type=\u00bbadvanced\u00bb shape_type=\u00bb\u00bb advanced_gradient_display_type=\u00bblinear\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb centered_text=\u00bbtrue\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/3″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb enable_animation=\u00bbtrue\u00bb animation=\u00bbfade-in-from-bottom\u00bb animation_easing=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb content_layout=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb delay=\u00bb200″][image_with_animation image_url=\u00bb6394″ image_size=\u00bbfull\u00bb max_width=\u00bbcustom\u00bb animation_type=\u00bbentrance\u00bb animation=\u00bbNone\u00bb animation_movement_type=\u00bbtransform_y\u00bb hover_animation=\u00bbnone\u00bb alignment=\u00bbcenter\u00bb border_radius=\u00bbnone\u00bb box_shadow=\u00bbnone\u00bb image_loading=\u00bbdefault\u00bb max_width_custom=\u00bb50″][vc_column_text css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb]\n

    Objetivo<\/h4>\n[\/vc_column_text][vc_column_text css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb]Aportar valor al negocio a partir del aseguramiento de los KPI establecidos, retroalimentando continuamente el Modelo de soporte y al cliente, con el fin de evidenciar y mejorar cada proceso.[\/vc_column_text][\/vc_column][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb centered_text=\u00bbtrue\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/3″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb enable_animation=\u00bbtrue\u00bb animation=\u00bbfade-in-from-bottom\u00bb animation_easing=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb content_layout=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb delay=\u00bb400″][image_with_animation image_url=\u00bb6394″ image_size=\u00bbfull\u00bb max_width=\u00bbcustom\u00bb animation_type=\u00bbentrance\u00bb animation=\u00bbNone\u00bb animation_movement_type=\u00bbtransform_y\u00bb hover_animation=\u00bbnone\u00bb alignment=\u00bbcenter\u00bb border_radius=\u00bbnone\u00bb box_shadow=\u00bbnone\u00bb image_loading=\u00bbdefault\u00bb max_width_custom=\u00bb50″][vc_column_text css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb]\n

    Aporte de Valor<\/h4>\n[\/vc_column_text][vc_column_text css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb]Reducci\u00f3n de MTTR mediante diagn\u00f3stico y resoluci\u00f3n aut\u00f3noma y remota. Aumento de MTBF mediante planificaci\u00f3n de corto plazo de mejoras de confiabilidad de los sistemas. Mejora sustancial de la integridad de la informaci\u00f3n que se registra en las plataformas. Mejora sustancial en la visibilidad de la operaci\u00f3n del modelo hacia el negocio.[\/vc_column_text][\/vc_column][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb centered_text=\u00bbtrue\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/3″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb enable_animation=\u00bbtrue\u00bb animation=\u00bbfade-in-from-bottom\u00bb animation_easing=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb content_layout=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb delay=\u00bb600″][image_with_animation image_url=\u00bb6394″ image_size=\u00bbfull\u00bb max_width=\u00bbcustom\u00bb animation_type=\u00bbentrance\u00bb animation=\u00bbNone\u00bb animation_movement_type=\u00bbtransform_y\u00bb hover_animation=\u00bbnone\u00bb alignment=\u00bbcenter\u00bb border_radius=\u00bbnone\u00bb box_shadow=\u00bbnone\u00bb image_loading=\u00bbdefault\u00bb max_width_custom=\u00bb50″][vc_column_text css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb]\n

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